Frequently Asked Questions
Everything you need to know about our products and services.
Are Pleasing products vegan and cruelty-free?
Yes, all our formulas are 100% vegan and we are committed to cruelty-free practices. We never test on animals at any stage of product development.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
Due to the hygienic nature of beauty products, we can only accept returns on unopened and unused items within 30 days of purchase. Please contact our support team to initiate a return.
How can I track my shipment?
Once your order has been processed and shipped, you will receive a confirmation email containing a unique tracking number and a link to monitor your package's progress.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and potential import duties are calculated at checkout based on your specific delivery address.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.